Privacy Policy
Our Privacy Commitment
At Memelli, we take your privacy seriously. This policy explains how we collect, use, and protect your personal information when you use our funding coaching platform.
1. Information We Collect
Personal Information
- Name, email address, and phone number
- Business information and financial goals
- Credit score information (with your consent)
- Communication preferences
Automatically Collected Information
- IP address and device information
- Browser type and operating system
- Usage data and interaction with our platform
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
- Provide personalized funding coaching services
- Process and manage your account
- Send account notifications and service updates via SMS/email
- Analyze and improve our services
- Comply with legal obligations
- Prevent fraud and ensure platform security
3. SMS Communications
When you provide your phone number and consent to SMS communications, we may send you:
- Account verification codes
- Transaction confirmations
- Important account alerts
- Service updates and reminders
Standard message and data rates apply. Reply STOP to opt out, HELP for assistance.
4. Information Sharing
We do not sell your personal information. We may share your information with:
- Service Providers: Companies that help us operate our platform
- Credit Agencies: When you authorize credit checks
- Legal Requirements: When required by law or court order
- Business Transfers: In case of merger or acquisition
5. Data Security
We implement industry-standard security measures to protect your information, including:
- Encryption of sensitive data in transit and at rest
- Regular security audits and assessments
- Limited access to personal information
- Secure data centers and infrastructure
6. Your Rights and Choices
You have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Disable cookies in your browser
- Request a copy of your data
7. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences and settings
- Understand how you use our platform
- Provide personalized content
- Improve our services
You can control cookies through your browser settings. Disabling cookies may affect some features of our platform.
8. Children's Privacy
Our Service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you become aware that a child has provided us with personal information, please contact us immediately.
9. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information is collected
- Right to delete personal information
- Right to opt-out of the sale of personal information
- Right to non-discrimination for exercising privacy rights
10. International Users
If you are accessing our Service from outside the United States, please note that your information may be transferred to, stored, and processed in the United States where our servers are located.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Privacy Officer
Email: privacy@memelli.com
Phone: 1-800-MEMELLI
Address: 123 Business Center Dr, Suite 100, Dallas, TX 75201